Mahi Patel
Uniontown
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
4
4
years of professional experience
Work History
Sales Associate
Kohl's
08.2021 - Current
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively inform customers.
- Operated cash register, processed transactions accurately, and managed payments efficiently.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction levels.
- I handled customer inquiries and resolved issues quickly to maintain satisfaction levels.
- Built relationships with customers to encourage repeat business.
- I handled customer inquiries and resolved issues quickly to maintain satisfaction levels.
Sales Associate
HomeGoods
03.2024 - 11.2024
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Operated cash register, processed transactions accurately, and managed payments efficiently.
- Assisted customers in product selection and provided exceptional service to enhance the shopping experience.
- Resolved customer complaints and returns with professionalism and efficiency.
- Listened attentively to customer needs and provided personalized product recommendations.
- Worked closely with team members and supervisors to meet store goals and maintain smooth operations.
- Followed opening and closing procedures, including locking up merchandise and securing registers.
- Trained and mentored new associates on store procedures, customer service standards, and register use.
Sales Associate
Bath and Body
09.2023 - 01.2024
- Maintained knowledge of current promotions and sales to effectively inform customers.
- Assisted customers in product selection and provided exceptional service to enhance the shopping experience.
- Monitored customers for signs of security concerns and escalated issues to management.
- Developed strong rapport with customers and created a positive impression of the business.
- Prioritized helping customers over completing other routine tasks in the store.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Green High School
Uniontown, OHSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Conflict resolution
- Customer needs assessment
- Adapt to diverse groups
- Relationship building
- Flexible schedule
Languages
English
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Sales Associate
HomeGoods
03.2024 - 11.2024
Sales Associate
Bath and Body
09.2023 - 01.2024
Sales Associate
Kohl's
08.2021 - Current
Green High School
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