Results-driven Store Manager with expertise in problem-solving, effective communication, and advanced Excel skills. Successfully enhanced customer satisfaction and streamlined operations, contributing to improved efficiency and sales performance.
Overview
4
4
years of professional experience
Work History
Store Manager
Odyssey Charter School Work-Based Learning
Wilmington, DE
09.2025 - 06.2026
Oversaw daily store operations, ensuring efficient workflow and optimal customer service.
Trained and mentored new staff, fostering a collaborative team environment.
Managed inventory levels, implementing strategies to reduce waste and increase efficiency.
Developed promotional displays, enhancing product visibility and driving sales engagement.
Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
Implemented cash handling procedures, ensuring accuracy in transactions and financial reporting.
Accountant Intern
SSN Hotels
Wilmington, DE
07.2024 - 08.2024
Supported preparation of monthly financial statements and reports for management review.
Assisted in maintaining organized digital files for invoices, receipts, and financial documentation.
Developed proficiency in industry-specific software programs such as Nimble, and Excel.
Created a Hotel Underwriting template ready for use.
Staff Member
4H Afterschool - Summer Program
Newark, DE
03.2022 - 07.2022
Assisted in planning and implementing daily activities for youth participants.
Maintained a safe and engaging environment for all program attendees.
Assisted with onboarding new members, providing orientation and support.