Mahleah Marshall-Guest
Hutchinson,KS
Summary
Remarkable team member with experience delivering superior level of customer service to guests and prospective guests. Proven to run front desk, keep customers satisfied and resolve any conflicts. Technically-savvy, friendly, punctual and always prepared for any challenge.
Overview
2
2
years of professional experience
Work History
Front End Supervisor
Dillons Grocery Store
Hutchinson, KS
03.2023 - Current
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
Cashier
Dillons Grocery Store
Hutchinson, Kansas
09.2022 - Current
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
Waitress Trainer
Applewood SteakHouse
Hutchinson, KS
12.2021 - 07.2022
- Instructed waiters on how to respond appropriately to customer complaints or inquiries.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Education
High School Diploma -
Hutchinson High School
Hutchinson, KS05-2024
Skills
- Customer Service
- Administrative Support
- Cash counting
- Complaint resolution
- Problem-solving skills
- Cash Handling
- Financial Management
Timeline
Front End Supervisor
Dillons Grocery Store
03.2023 - Current
Cashier
Dillons Grocery Store
09.2022 - Current
Waitress Trainer
Applewood SteakHouse
12.2021 - 07.2022
High School Diploma -
Hutchinson High School