Mahmoud Bashir
Dublin
Summary
Dynamic professional with a proven track record in customer service and cash handling, honed at Sam’s Club and other notable retail environments. Excelled in fostering client relationships, resolving conflicts, and enhancing customer satisfaction through effective communication and teamwork. Skilled in multitasking and maintaining composure under pressure, contributing to significant improvements in operational efficiency.
Overview
3
3
years of professional experience
Work History
Sales Associate
Macys
09.2023 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Host
Urban Meyers Pint House
02.2023 - 08.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Customer Service Cashier
Sam’s Club
06.2022 - 02.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Diploma - -
Dublin Coffman Highschool
Dublin, OH05.2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Cash handling
- Flexible schedule
- Verbal/written communication
- Stocking and receiving
- Cash register operation
- Client service
- Conflict resolution
- Store opening and closing
Languages
English
Professional Working
Arabic
Full Professional
Timeline
Sales Associate
Macys
09.2023 - 02.2025
Host
Urban Meyers Pint House
02.2023 - 08.2023
Customer Service Cashier
Sam’s Club
06.2022 - 02.2023
Diploma - -
Dublin Coffman Highschool
Similar Profiles
Darlia IvlievaDarlia Ivlieva
Generalist at MacysGeneralist at Macys
Sophia OceguedaSophia Ocegueda
Retail Sales Associate at MacysRetail Sales Associate at Macys
Vito MillettVito Millett
Operations and Merchandising Manager at MacysOperations and Merchandising Manager at Macys