Overview
Work History
Education
Skills
Personal Information
Assessments
Timeline
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Mahogany Sampson

Charlotte,USA

Overview

12
12
years of professional experience

Work History

Patient Connection Specialist

Atrium Health
03.2023 - 08.2024
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient customer service
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

PSC 3

Novant Health
12.2021 - 03.2023
  • Answering calls , scheduling appointments, running insurance , face to face patient care

Patient Safety Attendant

Atrium Health
11.2019 - 10.2021
  • Taking care of behavioral patients and their daily needs

Patient Care Coordinator

OrthoCarolina
12.2017 - 10.2019
  • Submitting day to day trouble tickets
  • Scheduling and side work for 4 surgeons, and appointment scheduling

Sales Associates

Red Ventures
11.2016 - 11.2017

Sales


Selling internet and phone packages


Meeting daily quotas


Commission based competitive sales


Appointment Scheduler

VL concrete
01.2013 - 10.2016
  • Assisted with day to day operations, and scheduling
  • Setting appointments for meetings
  • Arranging events and marketing

Education

High school or equivalent -

Performance Learning
Charlotte, NC
08.2013

Skills

  • Computer skill
  • Data Entry
  • Customer Service
  • Quickbooks
  • Call Center
  • Scheduling
  • Receptionist
  • Organizational Skills
  • Microsoft Word
  • Microsoft Excel
  • Billing
  • CPR
  • Outlook
  • Microsoft Office

Personal Information

Work Permit: Authorized to work in the US for any employer

Assessments

  • Verbal communication, Proficient, 07/01/19, Speaking clearly, correctly, and concisely
  • Data entry: Accuracy, Completed, 07/01/19, Measures a candidate's ability to accurately input data and effectively manage databases.

Timeline

Patient Connection Specialist

Atrium Health
03.2023 - 08.2024

PSC 3

Novant Health
12.2021 - 03.2023

Patient Safety Attendant

Atrium Health
11.2019 - 10.2021

Patient Care Coordinator

OrthoCarolina
12.2017 - 10.2019

Sales Associates

Red Ventures
11.2016 - 11.2017

Appointment Scheduler

VL concrete
01.2013 - 10.2016

High school or equivalent -

Performance Learning
Mahogany Sampson