Mai Tran
Rowlett,TX
Overview
7
7
years of professional experience
Work History
Sales Associate
24 Hour Fitness
03.2024 - Current
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Responded to customer requests for products, services, and company information.
- Resolved membership billing issues efficiently, maintaining positive relationships between the gym and its clientele.
- Increased member retention by creating a welcoming and supportive environment for all gym visitors.
Sales Associate
7/11
03.2022 - 03.2024
- Restocked shelves, prepared for sales, and organized sales floor
- Establish positive relationships with customers to determine needs and sell our products
- Effectively handled all customer requests, ensuring professional and prompt customer service
- Food preparation
- Display merchandise to create a visually appealing sales floor that encourages customers to purchase accessories in addition to promotional products
Server/Manager/Bartender
Opa Greek Taverna
01.2021 - 01.2022
- Achieved the highest sales performance record within the first three months of employment, showcasing a rapid ability to drive revenue and contribute significantly to the team’s success
- POS system operation and cash handling
- Drink preperation
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Crafted special drinks and cocktail menu items for seasonal sales
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.offerings
Sales Associate
Bath and Body Works
09.2019 - 02.2020
- Managed efficient cash register operations
- Conducted product demonstrations to highlight features
- Recommended complementary purchases to customers, increasing revenue
- Managed returns, exchanges and refunds in accordance with store policy
Produce Clerk
Tom Thumb
01.2019 - 05.2019
- Responsible for stocking and organizing fresh produce in store
- Greeted customers and answered questions related to produce
Education
Richland Community College
Dallas, TX05.2027
Brighton High School
Rochester, NY06.2018
Skills
- Proficient Customer Service Skills
- Detailed Oriented
- Time Management
- Adaptability
- Sales
Timeline
Sales Associate
24 Hour Fitness
03.2024 - Current
Sales Associate
7/11
03.2022 - 03.2024
Server/Manager/Bartender
Opa Greek Taverna
01.2021 - 01.2022
Sales Associate
Bath and Body Works
09.2019 - 02.2020
Produce Clerk
Tom Thumb
01.2019 - 05.2019
Richland Community College
Brighton High School
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