Mai Tran
Rowlett,TX
Overview
7
7
years of professional experience
Work History
Sales Associate
24 Hour Fitness
3300 N Central Expy Ste A, Plano, TX 75074
03.2024 - Current
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Responded to customer requests for products, services, and company information.
- Resolved membership billing issues efficiently, maintaining positive relationships between the gym and its clientele.
- Increased member retention by creating a welcoming and supportive environment for all gym visitors.
Sales Associate
7/11
454 Country Club RD, Wylie, TX 75098
03.2022 - 03.2024
- Restocked shelves, prepared for sales, and organized sales floor
- Establish positive relationships with customers to determine needs and sell our products
- Effectively handled all customer requests, ensuring professional and prompt customer service
- Food preparation
- Display merchandise to create a visually appealing sales floor that encourages customers to purchase accessories in addition to promotional products
Server/Manager/Bartender
Opa Greek Taverna
3801 Lakeview Pkwy #600, Rowlett, TX 75088
01.2021 - 01.2022
- Achieved the highest sales performance record within the first three months of employment, showcasing a rapid ability to drive revenue and contribute significantly to the team’s success
- POS system operation and cash handling
- Drink preperation
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Crafted special drinks and cocktail menu items for seasonal sales
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.offerings
Sales Associate
Bath and Body Works
205 Cedar Sage Dr, Garland, TX 75040
09.2019 - 02.2020
- Managed efficient cash register operations
- Conducted product demonstrations to highlight features
- Recommended complementary purchases to customers, increasing revenue
- Managed returns, exchanges and refunds in accordance with store policy
Produce Clerk
Tom Thumb
8805 Lakeview Pkwy, Rowlett, TX 75088
01.2019 - 05.2019
- Responsible for stocking and organizing fresh produce in store
- Greeted customers and answered questions related to produce
Education
Richland Community College
Dallas, TX05.2027
Brighton High School
Rochester, NY06.2018
Skills
- Proficient Customer Service Skills
- Detailed Oriented
- Time Management
- Adaptability
- Sales
Timeline
Sales Associate
24 Hour Fitness
03.2024 - Current
Sales Associate
7/11
03.2022 - 03.2024
Server/Manager/Bartender
Opa Greek Taverna
01.2021 - 01.2022
Sales Associate
Bath and Body Works
09.2019 - 02.2020
Produce Clerk
Tom Thumb
01.2019 - 05.2019
Richland Community College
Brighton High School