Maia Davis
Snellville,GA
Summary
Dynamic Sales Associate with proven expertise in customer relationship management and upselling techniques, honed across roles at Pure Atlanta, Steve Madden, and BCBG MaxAzria. Excelled in enhancing sales through detailed market trend evaluation and inventory management, achieving significant customer satisfaction and loyalty. Skilled in both personalized retail assistance and efficient data management, consistently driving sales growth and operational excellence.
Overview
3
3
years of professional experience
Work History
Sales Associate
Nordstrom
Atlanta, GA
11.2022 - 02.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Demonstrated product features and benefits for customers' needs.
Sales Associate
Pure Atlanta
Atlanta, GA
03.2022 - 11.2022
- Branding
- POS & Payment handling
- Customer service
- Work alongside retail representatives to enhance product presentations and advertising collateral.
- Translate clients’ styles while offering advice on purchases and promoting additional products.
- Help customers locate products and check store system for merchandise at other sites.
- Provide positive first impressions to welcome existing, new and potential customers.
- Organize racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Sales Associate
Steve Madden
Atlanta, GA
11.2019 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
Sales Associate
BCBG MaxAzria
Atlanta, GA
11.2022 - 02.2023
- Translating clients’ styles and increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained records related to sales, returns and inventory availability.
Education
High School Diploma -
Georgia Connections Academy
Skills
- Customer service
- Detail-Oriented Data Management
- Inventory Management
- Sales Support
- Merchandising
- Hospitality Expert
- Market Trend Evaluation
- Inventory Control Procedures
- Upselling Techniques
- Responsible Cash Oversight
- Order Fulfillment
- Inventory Management
- Store Opening and Closing
- Effective Selling Techniques
- Sales Leadership
- Upselling Products and Services
- Retail Knowledge
- Sales Commission Expertise
- POS Transaction Processing
- Sales Expertise
- Tailored Retail Assistance
- Productivity Maximization
- Client Relationship Management
Affiliations
- Nail Technician
- Content Manager
Timeline
Sales Associate
Nordstrom
11.2022 - 02.2023
Sales Associate
BCBG MaxAzria
11.2022 - 02.2023
Sales Associate
Pure Atlanta
03.2022 - 11.2022
Sales Associate
Steve Madden
11.2019 - 02.2022
High School Diploma -
Georgia Connections Academy
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