Mai Ker Yang

Learned and followed company procedures to maintain consistency and standards.

• Deal all the game at Table Mountain.
• Monitored game for potential security risk to protect operation and players.
• Handled and shuffled cards and playing pieces to maintain game integrity.
• Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty..
• Controlled equipment such as roulette wheels to run games.
• Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
• Maintained a clean, organized, and welcoming environment for customers to enjoy their gaming experience.
• Monitored gaming tables closely, identifying potential issues or disputes and resolving them promptly to uphold casino standards.
• Assisted players with placing bets, educating on game rules to increase understanding.
• Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
• Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Learned and adapted quickly to new technology and software applications.
• Worked well in a team setting, providing support and guidance.
• Adaptable and proficient in learning new concepts quickly and efficiently.

• Prepared hot coffee and tea according to customer requests.
• Received over couple 100 beverage orders nightly from wait staff and delivered beverages to guests while keeping up with orders.