Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Mai'Lani Johnson

Ellenwood,GA

Summary

Proven track record at Kamado, excelling in customer service and handling transactions with utmost accuracy. Demonstrated patience and empathy, enhancing customer satisfaction and loyalty. Achieved commendable sales targets and maintained high standards of work ethic and integrity. Skilled in POS systems and cash management, consistently exceeding performance goals.

Overview

1
1
year of professional experience

Work History

Cashier

Kamado
03.2024 - Current
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Welcomed customers and helped determine their needs.

Server

Kamado
03.2024 - Current
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Education

Bachelor of Science - Nursing

Georgia State University
Atlanta, GA
05-2028

High School Diploma -

Mount Zion
Jonesboro, GA
05-2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy

Interests

  • I like trying new recipes and food trends
  • Watching Movies and TV Shows
  • Enjoy participating in wrestling for overall physical and mental well-being

Timeline

Cashier

Kamado
03.2024 - Current

Server

Kamado
03.2024 - Current

Bachelor of Science - Nursing

Georgia State University

High School Diploma -

Mount Zion

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