Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maile Andersen

St. George

Summary

Proactive and customer-focused, I excelled at The Pasta Factory by enhancing the dining experience with exceptional service and a friendly demeanor. Mastering multitasking and phone etiquette, I significantly contributed to operational efficiency. My skills in problem-solving and attention to detail ensured guest satisfaction and streamlined dining operations.

Overview

3
3
years of professional experience

Work History

Hostess/Front

The Pasta Factory
08.2020 - 07.2023
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assembled salads and made breadsticks for the guests

Education

No Degree - Elementary Education

Southern Utah University
Cedar City, UT
05-2027

Skills

  • Customer service
  • Patience and empathy
  • Phone etiquette
  • Following directions
  • Problem-solving
  • Time management
  • Attention to detail

Languages

Spanish
Limited Working

Timeline

Hostess/Front

The Pasta Factory
08.2020 - 07.2023

No Degree - Elementary Education

Southern Utah University

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Maile Andersen