Maimoonah Lakhani
Prosper,TX
Summary
Motivated and results-driven Leasing Consultant with hands-on experience in both stabilized and lease-up communities. Proven ability to build strong resident relationships, drive occupancy, and contribute to team leasing goals through exceptional customer service, and attention to detail. Passionate about the multifamily industry, with a strong desire to grow into higher-level roles within property management. Known for a positive attitude, adaptability, and commitment to creating a welcoming and successful leasing experience for all prospects and residents.
Overview
4
4
years of professional experience
Work History
Dual Site Leasing Consultant (LEASE UP)
ZRS
Prosper, Texas
01.2025 - Current
- Managed client relationships and provided exceptional customer service in a fast-paced leasing office.
- Assisted in the lease negotiation process, and ensured compliance with housing regulations.
- Conducted market research to identify competitive rental rates, and enhance property appeal.
- Collaborated with maintenance teams to ensure timely repairs and property upkeep.
- Managed leasing office operations, ensuring a superior customer experience for residents and prospective tenants.
- Conducted property tours for prospective tenants, highlighting key features, and amenities to drive leasing activity.
- Processed lease applications and performed background checks, ensuring compliance with company policies.
- Utilized property management software to track leases, manage maintenance requests, and maintain accurate records.
- Created content calendars and scheduled posts for event-related promotions, enhancing overall visibility.
- Contacted and followed up with tenants on renewal notices.
LEASING PROFESSIONAL
Qualico
Cedar Park, TX
01.2024 - 01.2025
- Conducted property tours, showcasing amenities and features to prospective tenants.
- Prepared lease agreements, ensuring compliance with company policies and regulations.
- Developed and maintained positive relationships with tenants and community stakeholders.
- Coordinated move-in processes, assisting tenants with necessary documentation and procedures.
- Assisted in marketing initiatives, utilizing online platforms to promote available units.
- Collaborated with maintenance teams to address tenant service requests promptly.
- Educated tenants on community rules and regulations to foster a harmonious living environment.
- Encouraged prospective tenants to fill out applications after property tours.
- Developed resident event plans and timelines to ensure successful execution of events.
LEAD SERVICE ADMIN
Ford
Manor, TX
03.2022 - 12.2023
- Managed daily administrative operations and maintained office efficiency.
- Coordinated communication between departments to streamline workflows.
- Developed and maintained filing systems for easy document retrieval.
- Trained new staff on office procedures and software tools.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Managed Rental Vehicle Department.
- Supervised staff members, organized schedules and delegated tasks.
Education
Associate of Arts - English Literature
Coastline College
Fountain Valley, CA01.2019
Skills
- Customer Service
- Property Management
- Conflict Resolution
- Communication Skills
- Marketing Strategies
- Knowledge of property management software
- Lease negotiation
Languages
English, Native
Timeline
Dual Site Leasing Consultant (LEASE UP)
ZRS
01.2025 - Current
LEASING PROFESSIONAL
Qualico
01.2024 - 01.2025
LEAD SERVICE ADMIN
Ford
03.2022 - 12.2023
Associate of Arts - English Literature
Coastline College