Main Malabeh
Indianapolis,IN
Summary
Experienced Store Manager with over6 years of expertise in retail operations, warehouse logistics, and team leadership. Proven ability to increase sales, streamline operations, and maintain high customer satisfaction. Adept at inventory management, employee training, and ensuring compliance with company standards. Trilingual in Arabic, English, and Spanish, with strong problem-solving and organizational skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Store Manager
Supreme Hair Depot
Indianapolis, IN
10.2022 - Current
- Increased customer retention by15% through targeted in-store promotions and personalized service
- Reduced inventory loss by10% by implementing a new tracking system and staff training program
- Managed a $250,000 annual budget, ensuring profitability and cost efficiency
- Supervised and trained a team of10 employees, fostering leadership and teamwork
- Developed marketing campaigns that boosted foot traffic by20%
Warehouse Associate
Home Goods
Indianapolis, IN
10.2022 - 03.2024
- Managed inventory and replenished stock, ensuring the accurate handling of merchandise
- Coordinated with team members to unload, sort, and organize shipments efficiently
- Monitored inventory accuracy and reduced shrinkage by5%
- Assisted in training new hires on warehouse safety protocols and procedures
- Consistently met or exceeded daily productivity goals while maintaining quality standards
Warehouse Associate
Amazon
Whitestown, IN
01.2022 - 09.2022
- Maintained98% accuracy in order picking and packing
- Processed an average of300 orders per shift while meeting productivity goals
- Assisted in inventory audits, ensuring proper stock levels and quality control
Sales Associate
Boost Mobile
Indianapolis, IN
05.2021 - 05.2022
- Consistently exceeded monthly sales targets by25%
- Operated POS systems to handle daily transactions, refunds, and exchanges
- Suggested complementary products, increasing average transaction value by10%
Ride Operator
Mall of America
Bloomington, MN
05.2019 - 09.2020
- Ensured guest safety during rides, maintaining a100% safety record
- Delivered excellent customer service, managing challenging situations effectively
- Supported other operational areas as needed
Cell Phone Repair Technician
Samsung
Irbid, Jordan
04.2016 - 01.2019
- Diagnosed and resolved hardware and software issues for mobile devices
- Reduced repair turnaround time by20%, enhancing customer satisfaction
- Trained junior technicians in troubleshooting techniques and repair standards
Education
Bachelor’s Degree - Physics
Yarmouk University
Irbid01.2025
High School Diploma - Science
Irbid High School
01.2015
Skills
- Technical Skills: Inventory management software, warehouse logistics, POS systems, data analysis, troubleshooting
- Soft Skills: Leadership, customer service, problem-solving, communication
- Languages: Arabic (Native), English (Advanced), Spanish (Advanced)
Certification
- Entry to Electronics Course
- Astronomy Physics
Accomplishments
- “Employee of the Month” for three consecutive months at Supreme Hair Depot.
- Led a team to achieve record-breaking sales during a promotional campaign.
Timeline
Store Manager
Supreme Hair Depot
10.2022 - Current
Warehouse Associate
Home Goods
10.2022 - 03.2024
Warehouse Associate
Amazon
01.2022 - 09.2022
Sales Associate
Boost Mobile
05.2021 - 05.2022
Ride Operator
Mall of America
05.2019 - 09.2020
Cell Phone Repair Technician
Samsung
04.2016 - 01.2019
Bachelor’s Degree - Physics
Yarmouk University
High School Diploma - Science
Irbid High School