Maira Avila
Sus Abogados Latinos
Painesville,OH
2
Languages
7
Years of experience
Detail-oriented front desk receptionist with strong customer service skills. Proficient in managing multi-line phone systems and maintaining accurate client records. Committed to enhancing client satisfaction through effective communication and organized office management.
Work History
Front Desk Receptionist
2 Years 2 Months- Greeted and welcomed clients, ensuring a positive first impression of services offered.
- Managed multi-line phone system, efficiently directing calls to appropriate departments.
- Scheduled appointments and coordinated meetings for attorneys and clients.
- Maintained accurate client records using case management software, ensuring confidentiality.
- Scheduled, coordinated and confirmed appointments and meetings.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Customer Service Representative
1 Year 11 Months- Assisted customers in vehicle selection and financing options to enhance satisfaction.
- Responded to inquiries promptly, ensuring effective communication and problem resolution.
- Processed service orders efficiently, maintaining accuracy in transaction handling.
- Collaborated with sales team to streamline customer follow-ups and improve service delivery.
Assembly Line Leader
6 Years 6 Months- Supervised assembly line operations, ensuring adherence to safety protocols and quality standards.
- Trained new team members on assembly procedures and equipment usage.
- Monitored production output, identifying areas for efficiency improvements.
- Collaborated with cross-functional teams to resolve production issues swiftly.
Education
GED
Skills
Customer service
Attention to detail
Time management
Listening skills
Problem-solving skills
Verbal and written communication
Office organization
Front office management
Skilled in software
Multi-line telephone systems
Meeting arrangements
Record keeping
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk Receptionist
Sus Abogados Latinos
05.2023 - 07.2025Read More
Assembly Line Leader
Buyers Products
04.2020 - 2022Read More
Customer Service Representative
Classic Toyota
03.2018 - 02.2020Read More
Moraine Valley Community College
GED
Read More