Maira Castrejon
Oxnard,CA
Summary
Medical Assistant with experience at Center For Family Health, excelling in patient-focused care and medical office administration. Proficient in phlebotomy and bilingual communication, I effectively supported physicians and enhanced patient experiences, ensuring efficient operations and high-quality care. Recognized for exceptional customer service and dedication to patient well-being.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Center For Family Health
11.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Blood draws
- Vaccine administration
Hostess/Waitress
Jaliscos Restaurant
11.2015 - 01.2020
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Bar tending
Phlebotomy Technician
Isla Vista Medical Clinic
03.2015 - 06.2019
- Logged patient information and recorded results into system.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Packaged and shipped specimens to central lab daily.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Verified proper storage and transportation of specimens to laboratories.
- Assisted in training and onboarding new phlebotomists.
- Vaccine addministration
Education
No Degree - Criminal Justice
Oxnard College
Oxnard, CASanta Paula High School
Santa Paula, CA06-2005
Skills
- Patient-focused care
- Medical office administration
- Phlebotomy
- Bilingual
- good costumer service
Timeline
Medical Assistant
Center For Family Health
11.2021 - Current
Hostess/Waitress
Jaliscos Restaurant
11.2015 - 01.2020
Phlebotomy Technician
Isla Vista Medical Clinic
03.2015 - 06.2019
No Degree - Criminal Justice
Oxnard College
Santa Paula High School
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