Maira Vargas
Salinas Valley Health
Soledad,CA
1
Certification
11
years of professional experience
Dedicated and culturally competent Community Health Advocate and Case Specialist with a Bachelor's degree in Collaborative Health and Human Services. Proven track record of managing high-volume caseloads, navigating complex healthcare systems, and bridging medical and social gaps for vulnerable populations. Fully bilingual in English and Spanish with strong active
listening, crisis management, and cross-functional collaboration skills.
Work History
Community Health Advocate
2 Years 3 Months- Assess patients' social and health needs, build trusting relationships, and bridge social and medical gaps for low-income and uninsured patients
- Connect individuals and families with local community programs and resources (such as food distribution, chronic condition management tools, and support programs)
- Help patients navigate the healthcare system and access ongoing medical services
- Establish and maintain relationships with local nonprofits and community organizations to expand program reach
- Serve as Referral Coordinator for preventive and specialty care
Community Family Case Specialist
1 Year 1 Month- Managed caseload of over 100 families and over 200 children who were in CalWORKs Stage 1, 2 and 3.
- Determined families' eligibility to receive a state and federal voucher for assistance to pay for childcare
- Performed research and analysis, conducted interviews and assessments, gathered and analyzed data on cases, identified areas needing improvement, and implemented solutions against problem areas
- Prepared and processed documentation, updated databases, and maintained records
Lead Teller
2 Years 5 Months- Engaged with customers in meaningful financial conversations to identify needs
- Provided ongoing coaching to ensure teller's success in providing excellent customer service
- Assisted with workflow to ensure tellers were successful in conducting transactions accurately and efficiently
- Followed all policies and procedures required to maintain accuracy, manage risk, prevent fraud, and protect customers
Intern
1 Year 4 Months- Partnered with clients to identify and achieve shared goals and objectives
- Promoted personal growth and guided clients to make empowered decisions
- Cultivated a positive working environment, encouraging clients to express opinions and ideas openly
- Advocated for society's acceptance of people with developmental disabilities, fostering inclusion and awareness
Bank Teller
2 Years 3 Months- Addressed customers' financial needs, fostering individual financial success
- Provided excellent customer service, and built personal emotional connections with clients
- Boosted customer engagement by processing transactions efficiently, sharing digital solutions, and facilitating introductions to bankers
Education
Bachelor of Arts - Collaborative Health and Human Services with a concentration in Social Work
Associate of Arts - Liberal Arts with an emphasis in Psychology
Certification
CPR/AED Certified , American Heart Association, Expires September 2027
Languages
English, Spanish
Timeline
Community Health Advocate
Salinas Valley Health
07.2024 - CurrentRead More
Community Family Case Specialist
Mexican American Opportunity Foundation (MAOF)
10.2022 - 11.2023Read More
Lead Teller
Wells Fargo
05.2018 - 10.2020Read More
Intern
Hope Services
01.2017 - 05.2018Read More
Bank Teller
Wells Fargo
02.2016 - 05.2018Read More
California State University Monterey Bay
Bachelor of Arts from Collaborative Health and Human Services with a concentration in Social Work
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Hartnell College
Associate of Arts from Liberal Arts with an emphasis in Psychology
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