Mairany Garcia
Indio,CA
Summary
Knowledgeable Desired Position with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions.
Overview
6
6
years of professional experience
Work History
Cashier
Champs Shoe Store
Palm Desert, CA
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier Team Lead
Victoria Secret & PINK
Palm Desert, CA
07.2020 - 03.2025
- Great customer service
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Shipment Processor
Ulta
Indio
03.2024 - 08.2024
- Maintained a safe work environment by adhering to company safety guidelines and proper equipment handling procedures.
- Supported quality control initiatives by conducting thorough inspections of outgoing shipments for damage or discrepancies.
- Enhanced customer satisfaction with timely and accurate shipment deliveries, demonstrating strong attention to detail.
- LiliConducted periodic audits on inventory levels to maintain accurate records and support efficient replenishment processesli.
- Prepared accurate shipping documentation for both domestic and international shipments, guaranteeing compliance with regulations.
- Managed workload efficiently, consistently meeting or exceeding daily shipping quotas while maintaining accuracy and speed.
- LiliPlayed a key role in reducing backlogs during peak seasons by effectively prioritizing high-priority shipments and working closely with team members to maintain productivityli.
- Optimized warehouse space usage through regular reorganization efforts that aligned storage locations with demand patterns for products.
- Addressed customer inquiries regarding shipment status or issues promptly, providing exceptional service in every interaction.
Cashier
99 Cent Store
Coachella, CA
02.2019 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Lead Register
Journeys Shoes
Palm Desert, CA
03.2020 - 09.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Discovery of Leary
Indio, CA05.2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Cash register operation
- Written and verbal communication
- Cash management
- Cash register systems
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Champs Shoe Store
09.2024 - Current
Shipment Processor
Ulta
03.2024 - 08.2024
Cashier Team Lead
Victoria Secret & PINK
07.2020 - 03.2025
Lead Register
Journeys Shoes
03.2020 - 09.2020
Cashier
99 Cent Store
02.2019 - 12.2020
Discovery of Leary