Mairsa Bernal
University Of Kansas Health System
Overland Park,KS
1
Certification
7
years of professional experience
Healthcare professional with solid track record in administrative roles, prepared for dynamic healthcare environments. Known for effectively managing patient records and supporting medical staff to improve operational efficiency. Valued for reliability and adaptability, fostering cooperative team atmosphere and delivering consistent results.
Work History
Unit Secretary
6 Years 8 Months- Facilitated communication between medical staff, patients, and families to enhance service delivery.
- Mentored new unit secretaries on best practices and operational procedures.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
- Coordinated communication between medical staff and patients'' families, keeping everyone informed on treatment plans and progress updates.
Patient Care Technician
6 Months- Monitored vital signs and documented changes in patient conditions.
- Maintained cleanliness and organization of patient rooms and medical supplies.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Maintained clean and safe environment to promote patient safety and comfort.
Education
Associate of Science - Nursing
Skills
Patient scheduling
Patient chart maintenance
Clinical support
Health information privacy
Confidentiality standards
Customer service
Organizational skills
Certification
- Certified Phlebotomy Technician, National Healthcare Certification Organization - 06/22/2025-06/22/2027
Timeline
Patient Care Technician
Overland Park Regional Medical Center
01.2026 - 07.2026Read More
Unit Secretary
University Of Kansas Health System
01.2020 - CurrentRead More
Kansas City Kansas Community College
Associate of Science from Nursing
Read More