Maison Pennington
Mooresville,IN
Summary
I am a reliable, hardworking, and quick learning Individual with 2 years of experience working as a team providing amazing customer services to all customers that visited our restaurants on a daily basis. I am seeking a fulltime position that offers professional and personal growth, utilizing both my customer service and strong organizational skills.
Overview
1
1
year of professional experience
Work History
Shift Lead
Panda Express Restaurant Group
11.2023 - 06.2024
- Completed store opening and closing procedures and balanced registers.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for customers.
Cross Trainer
Shake Shack
12.2022 - 09.2023
- Worked multiple different stations to help with understaffed issues.
- Operated registers to process payments and collect cash payment for order.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Helped maintain a clean and orderly environment, ensuring a pleasant experience for customers.
Education
High School Diploma -
Avon High School
Avon, IN05.2021
Skills
- Positive Attitude
- Problem-Solving
- Strong verbal and written communication
- Flexible Schedule
- Complaint resolution
- Staff Supervision
- Goal Setting and Tracking
- Organizational Skills
- Time Management
- Teamwork and Collaboration
- Problem-solving abilities
- Multitasking
- Reliability
Timeline
Shift Lead
Panda Express Restaurant Group
11.2023 - 06.2024
Cross Trainer
Shake Shack
12.2022 - 09.2023
High School Diploma -
Avon High School