MAITA AVILA
Thousand Oaks,CA
Summary
Dedicated bank manager with 10+ years of experience in the financial industry. Skilled in leading teams, developing strategies, and exceeding customer satisfaction goals. Seeking a challenging role to leverage my expertise in operations, risk management, and business development to drive growth and success for a dynamic organization.
Overview
8
8
years of professional experience
Work History
Financial Center Manager
Bank Of America
01.2019 - Current
- Led a team by providing guidance and support to ensure efficient operational procedures and exceptional customer service.
- Implemented new sales strategies to successfully meet quarterly financial goals.
- Developed and maintained strong relationships with high-net-worth clients, resulting in increased deposits and investments.
- Conducted regular performance evaluations and provided ongoing training to staff, resulting in improved productivity and job satisfaction among team members.
Financial Center Operations Manager
Bank Of America
01.2016 - 01.2019
- Achieved operational excellence with consistent implementation of best practices and adherence to regulatory requirements.
- Collaborated with senior management to create and execute strategic plans to meet and exceed branch sales targets.
- Managed daily operations, including cash handling, balancing of accounts, and resolving customer inquiries and issues in a timely and professional manner.
Education
Bachelor of Science - Business Adminstration
Tarlac State University
Tarlac City, Philippines04.2001
High School Diploma -
Tarlac National High School
Tarlac City, Philippines03.1995
Skills
- Team coaching
- Operations Management
- Team Development
- Document Preparation
Accomplishments
2024 Bank of America Pinnacle Award Recipient
Timeline
Financial Center Manager
Bank Of America
01.2019 - Current
Financial Center Operations Manager
Bank Of America
01.2016 - 01.2019
Bachelor of Science - Business Adminstration
Tarlac State University
High School Diploma -
Tarlac National High School