MAITA AVILA
Thousand Oaks,CA
Summary
Dedicated bank manager with 10+ years of experience in the financial industry. Skilled in leading teams, developing strategies, and exceeding customer satisfaction goals. Seeking a challenging role to leverage my expertise in operations, risk management, and business development to drive growth and success for a dynamic organization.
Overview
8
8
years of professional experience
Work History
Financial Center Manager
Bank Of America
Malibu, CA
01.2019 - Current
- Led a team by providing guidance and support to ensure efficient operational procedures and exceptional customer service.
- Implemented new sales strategies to successfully meet quarterly financial goals.
- Developed and maintained strong relationships with high-net-worth clients, resulting in increased deposits and investments.
- Conducted regular performance evaluations and provided ongoing training to staff, resulting in improved productivity and job satisfaction among team members.
Financial Center Operations Manager
Bank Of America
Thousand Oaks, CA
01.2016 - 01.2019
- Achieved operational excellence with consistent implementation of best practices and adherence to regulatory requirements.
- Collaborated with senior management to create and execute strategic plans to meet and exceed branch sales targets.
- Managed daily operations, including cash handling, balancing of accounts, and resolving customer inquiries and issues in a timely and professional manner.
Education
Bachelor of Science - Business Adminstration
Tarlac State University
Tarlac City, Philippines04.2001
High School Diploma -
Tarlac National High School
Tarlac City, Philippines03.1995
Skills
- Team coaching
- Operations Management
- Team Development
- Document Preparation
Accomplishments
2024 Bank of America Pinnacle Award Recipient
Timeline
Financial Center Manager
Bank Of America
01.2019 - Current
Financial Center Operations Manager
Bank Of America
01.2016 - 01.2019
Bachelor of Science - Business Adminstration
Tarlac State University
High School Diploma -
Tarlac National High School