Maite Claro Martinez
Lehigh Acres,FL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated with proven track record of providing exceptional customer service in any environment. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Surgical Coordinater
Avana Plastic Surgery
06.2023 - 11.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated with facilities to set up surgeries for 10 cosmetic surgeons.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and billing information.
- Contacted over 350 patients in one day everyday.
- Followed Doctors protocols and requirements.
General Doctor
Surgical Clinic
07.2019 - 05.2023
- Evaluated patient histories, complaints, and current symptoms.
- Monitored patients' conditions and progress to reevaluate treatments.
- Met with patients to discuss medical histories and current complaints.
- Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition.
- Referred patients to medical specialists for other needed interventions.
- Thoroughly examined patients and elicited medical history data to use in assessing health and identifying conditions.
- Admitted and treated patients as part of hospital's 24-hour on-call services.
- Responded to emergency situations with life-saving treatment.
- Collected, recorded and maintained patient information, medical history and examination results.
- Conducted rounds to monitor patient progress and recovery.
- Placed orders for laboratory tests and interpreted results for accurate decision-making.
- Discussed potential conditions, treatment plans and healthy lifestyle choice recommendations with patients.
- Met with more than 35-200 patients each day in dynamic busy or Emergency state setting.
Education
M.D. - General Doctor
Miami Dade County
Miami, FL08.2025
M.D. - General Doctor
University of Science of Holguin
Cuba 07.2019
Skills
- Correspondence Writing
- Schedule Coordination
- Obtaining Authorizations
- EHR Systems Expertise
- Educating Patients
- Payment Collection
- Data Entry
- HIPAA Compliance
Timeline
Surgical Coordinater
Avana Plastic Surgery
06.2023 - 11.2023
General Doctor
Surgical Clinic
07.2019 - 05.2023
M.D. - General Doctor
Miami Dade County
M.D. - General Doctor
University of Science of Holguin
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