Summary
Overview
Work History
Education
Skills
Educationcertifications
Corecompetencies
Languages
Affiliations
Certification
Timeline
Generic

Maitri Patel

Apex,NC

Summary

Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

UNC Health Care
Durham, NC
05.2024 - Current
  • Perform both administrative and clinical tasks, ensuring smooth clinic operations.
  • Obtain and document patient vitals, histories, and chief complaints with accuracy.
  • Assist in minor procedures, providing support to physicians, and ensuring patient comfort.
  • Educate patients on care plans, medication instructions, and follow-up procedures.
  • Collect and prepare laboratory specimens, including blood draws (phlebotomy).
  • Accurately handle medical coding and insurance registration to streamline billing processes.
  • Maintain confidentiality and compliance with HIPAA regulations while managing patient records.

Pharmacy Technician

CVS Pharmacy
Cary, NC
01.2021 - Current
  • Engage 50+ customers and patients daily by greeting them and offering assistance with products and services
  • Perform duties as assigned and supervised by the pharmacist, in accordance with CVS standard operating procedures for entering, third-party processing, filling, and dispensing prescriptions.
  • Assist with inventory management, including verification of quantities, storage and removal of outdated medications and restocking pharmaceuticals in short supply to prevent being out of stock
  • Resolve customer issues and answer questions to ensure a positive customer experience
  • Assist pharmacists in delivering patient care and services for the patient, such as counseling and other health services

Cashier

Walmart
Cary, NC
01.2020 - 01.2021
  • Welcomed and assisted customers in a professional and friendly manner
  • Displayed enthusiasm and knowledge about the store's products
  • Routinely supported other areas of the store as requested, including answering phones, troubleshooting app issues, and completing financial transactions for other staff members
  • Daily, took 25+ orders and completed POS transactions
  • Addressed all guests' needs, resolving questions and escalating issues to management when necessary

Education

Certified Clinical Medical Assistant -

National Healthcareer Association
01.2023

High School Diploma -

Enloe High School
Raleigh, NC
06-2021

Skills

  • Phlebotomy
  • EKG
  • Vital Signs Monitoring
  • Medication Management
  • Patient Care
  • Clinical Assistance
  • Infection Management
  • Communication
  • Customer Service
  • Building Rapport
  • Problem-Solving
  • Organizational Skills
  • Medical Terminology

Educationcertifications

  • Certified Clinical Medical Assistant (CCMA), National Healthcareer Association (NHA), 01/01/23
  • Associate of Arts in Exercise Physiology, Wake Tech Community College, Raleigh, NC, 01/01/23

Corecompetencies

Phlebotomy, EKG, Vital Signs Monitoring, Medication Mgmt., Patient Care, Clinical Assistance, Infection Control, Communication, Customer Service, Building Rapport, Problem-Solving, Organizational Skills, Patient Care, Medical Terminology

Languages

English
Professional
Hindi
Professional
Gujarati
Professional

Affiliations

East Carolina Pre-Physician Assistant Club

Study Abroad Program: Spain

  • Collaborated with exercise physiology students to explore the intersection of sports science and Spanish culture.
  • Gained firsthand experience in the global sports industry through site visits, professional workshops, and cultural immersion.
  • Developed cross-cultural communication skills and adaptability by navigating academic and social environments abroad.

Certification

  • Certified Clinical Medical Assistant (CCMA)
    National Healthcareer Association (NHA) – [December 2023]

Timeline

Certified Medical Assistant

UNC Health Care
05.2024 - Current

Pharmacy Technician

CVS Pharmacy
01.2021 - Current

Cashier

Walmart
01.2020 - 01.2021

Certified Clinical Medical Assistant -

National Healthcareer Association

High School Diploma -

Enloe High School

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Maitri Patel