Maizy Szudarski
Peculiar
Summary
Hospitality professional skilled in creating memorable client experiences and maintaining high standard of services. Proven ability to manage guest interactions efficiently, ensuring seamless experience. Committed to team collaboration and adapting to dynamic environments, with focus on communication and problem-solving.
Overview
4
4
years of professional experience
Work History
Hairstylist
Delphinium Salon
09.2023 - 12.2024
- Processed payments, entering sales in register for prompt customer service.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Host
715 Restaurant
07.2022 - 12.2023
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Server
Applebee's Neighborhood Grill & Bar
10.2020 - 06.2022
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Cosmetology Diploma -
Paul Mitchell The School
Overland Park, KS09-2023
No Degree - Nursing
Pittsburg State University
Pittsburg, KSHigh School Diploma -
Harrisonville High School
Harrisonville, MO05-2019
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Detail-orientated
- Multitasking proficiency
- Team collaboration
- Adaptable to change
- POS software
- Strong work ethic
- Exceptional customer service
Timeline
Hairstylist
Delphinium Salon
09.2023 - 12.2024
Host
715 Restaurant
07.2022 - 12.2023
Server
Applebee's Neighborhood Grill & Bar
10.2020 - 06.2022
Cosmetology Diploma -
Paul Mitchell The School
No Degree - Nursing
Pittsburg State University
High School Diploma -
Harrisonville High School
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