Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makaila James

Galveston,TX

Summary

Dynamic and results-oriented professional with extensive experience in customer service and transactions management, notably at Bealls Outlet. Excelled in improving customer satisfaction and financial accuracy through effective problem-solving and teamwork. Skilled in cash handling and basic computer knowledge, I consistently enhanced store operations and customer loyalty.

Overview

5
5
years of professional experience

Work History

Sales Associate

Bealls Outlet
Galveston, TX
10.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Meat Department Associate

Walmart
Galveston, TX
03.2021 - 11.2021
  • Improved customer satisfaction by providing knowledgeable and prompt assistance in the meat department.
  • Ensured accurate pricing through consistent label verification and updates on meat products.
  • Maximized product freshness by consistently monitoring inventory levels and rotating stock accordingly.

Cashier

Albertsons
Galveston, TX
02.2019 - 09.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Business Administration

Galveston College
Galveston, TX

High School Diploma -

Ball High School
Galveston, TX
05.2019

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Transactions and Cash Handling
  • Basic computer knowledge
  • Basic medical terminology
  • Friendly, Positive Attitude
  • Attention to Detail
  • Stocking and Receiving

Timeline

Sales Associate

Bealls Outlet
10.2022 - Current

Meat Department Associate

Walmart
03.2021 - 11.2021

Cashier

Albertsons
02.2019 - 09.2019

Business Administration

Galveston College

High School Diploma -

Ball High School
Makaila James