Summary
Overview
Certification
Work History
Education
Skills
SeniorSoftwareEngineer

Makalah Sherrill

Brookville

Summary

Dedicated to customer service and experience. Expanding my career goals and education to reach spaces in IT and Digital marketing.

As a hard worker, and focused learner, I am confident I can achieve anything thrown my way!

Overview

5
5
years of professional experience
4
4
Certification

Certification

  • Tech+ , CompTIA - 2025-2029
  • Google IT Support - Google / Coursera
  • Internet basics, AT&T -
  • Email Basics, AT&T
  • Adobe Marketing Specialist - Adobe / Coursera

Work History

Sales Associate

Caseys General Stores Inc
Brookville, OH
07.2025 - Current
  • Assisted customers in product selection and provided exceptional service to enhance shopping experience.
  • Managed cash register operations, ensuring accurate transactions and balanced cash drawers.
  • Stocked shelves and organized merchandise displays to maintain store aesthetics and accessibility.
  • Implemented promotional displays, effectively attracting customer attention to drive sales.
  • Prepared ingredients by chopping, slicing, and measuring for menu items.
  • Assisted in maintaining cleanliness and organization of food preparation areas.
  • Cooked meals according to standardized recipes ensuring consistency in flavor and presentation.
  • Followed food safety guidelines to prevent contamination and ensure quality standards.

Sales Associate

Speedway
Brookville, OH
03.2023 - 12.2023
  • Assisted customers with product inquiries and purchases, enhancing overall shopping experience.
  • Operated cash register efficiently, processing transactions accurately and swiftly.
  • Maintained cleanliness and organization of store displays to promote product visibility.
  • Stocked shelves and replenished inventory, ensuring availability of popular items for customers.

Manager

Tim Hortons
Dayton, OH
11.2021 - 02.2022
  • Supervised daily operations, ensuring compliance with health and safety standards.
  • Trained and mentored team members on customer service protocols.
  • Managed inventory levels, optimizing stock control processes.
  • Implemented operational efficiency initiatives to enhance workflow productivity.

Education

Certification Program - Information Technology

NPower
Ohio
06-2025

High School Diploma -

Stebbins
Dayton, OH
06-2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Technical support
  • Technical troubleshooting
  • User support
  • Client support
  • Digital marketing
Makalah Sherrill