Makalia Desmarias
Friendly front desk receptionist with strong customer service, telephone etiquette, and attention to detail. Skilled at scheduling appointments, managing records, and keeping operations organized in fast-paced, people-focused settings.
Dependable early-career professional with experience in front desk reception and childcare. Known for time management, problem-solving, and calm communication. Skilled at supporting clients, answering multi-line phones, and providing safe, organized care in busy environments.
Adaptable professional with a background in reception and babysitting. Recognized for clear oral and writing communication, strong listening skills, and attention to detail. Ready to support smooth daily operations and build trust through dependable service.
Work History
Front Desk Receptionist
4 Months- Greeted clients and managed front desk check-in and check-out with professionalism.
- Scheduled appointments and maintained accurate calendar coordination for wellness services.
- Answered multi-line phones and routed inquiries to appropriate staff promptly.
- Verified client information and updated records for accurate visit documentation.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Babysitter
4 Years 2 Months- Supervised children's daily routines, ensuring consistent safety and age-appropriate care.
- Prepared meals and snacks aligned with family preferences and dietary instructions.
- Organized educational activities, playtime, and quiet-time routines to support development.
- Communicated updates clearly with parents regarding behavior, schedules, and daily needs.
- Communicated positively with children and guardians.
- Reassured children when upset providing emotional support and stability.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.