Makamae Ranua
Waianae,HI
Summary
Compassionate Case Manager with substantial background in social work and providing support to vulnerable populations. Skills include crisis management, care coordination, and advocacy for clients' rights and needs. Demonstrated ability to establish trust with clients while effectively managing high caseloads. Notable impact on improving client well-being through personalized care plans and resource allocation.
Overview
4
4
years of professional experience
Work History
Case Manager
Honolulu Community Action Program
Kapolei, Hawaii
09.2021 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Developed individualized care plans with input from clients and their families.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Maintained accurate case records and documentation according to agency guidelines.
Case Manager Intern
Alternative Structures International
Waianae, Hawaii
06.2021 - 09.2024
- Assisted in developing case plans and service strategies for clients.
- Conducted assessments of client needs, strengths, and risk factors.
- Maintained accurate case records and documentation according to agency guidelines.
- Counseled clients on available resources within the community that could help meet their needs.
- Organized group activities to provide socialization opportunities for clients.
Caregiver
Wilson Homecare
Honolulu, Hawaii
05.2020 - 09.2020
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
Education
M.D. - Public Administration
University of Phoenix
Tempe, AZ10-2023
Bachelor of Arts - Psychology
University of Hawaii At West Oahu
Kapolei, HI12-2020
Ph.D. - Management Information Systems
University of Phoenix
Tempe, AZSkills
- Client Advocacy
- Patient support
- Care Coordination
- Needs Assessment
- Referral Coordination
- Performance Tracking
- Regulatory Compliance
- Case Management
- Quality Assurance Controls
- Client empowerment
- Cross-Functional Collaboration
- Problem-Solving
- Patient Assessment
- Utilization Management
- Eligibility assessment
- Case Planning
Timeline
Case Manager
Honolulu Community Action Program
09.2021 - Current
Case Manager Intern
Alternative Structures International
06.2021 - 09.2024
Caregiver
Wilson Homecare
05.2020 - 09.2020
M.D. - Public Administration
University of Phoenix
Bachelor of Arts - Psychology
University of Hawaii At West Oahu
Ph.D. - Management Information Systems
University of Phoenix
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