Makayah Joseph
Columbus,GA
Summary
Motivated and diligent professional, recognized for exceptional work ethic and early career achievements. Offers a track record of demonstrated initiative and reliability, backed by a strong foundation in a variety of fields. Known for consistently exceeding expectations in task completion and project management. Brings a mature perspective and an eagerness to bring value to a dynamic team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager (Chiropractic Assistant)
Fuller Life Chiropractic Center
07.2023 - Current
- Supported chiropractors in diagnostic procedures, facilitating timely identification of musculoskeletal issues for appropriate treatment interventions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Scheduled patient appointments for busy chiropractic practice with revenues of $39,000 to $52,000 annually.
Ophthalmic Assistant
FOCUS Doctor of Optometry
11.2022 - 02.2023
- Assisted in the diagnosis of ocular conditions by performing various tests such as visual acuity measurements, tonometry readings, and optical coherence tomography scans.
- Assisted in developing educational materials for patients regarding eye care, helping them understand how to maintain optimal ocular health effectively.
- Documented patient medical history and information utilizing DrChrono with a commitment to accuracy, averaging about over 50 patients per month.
Active Military Personnel
U.S. Army
07.2022 - 10.2022
- Assisted in the development of operational plans that led to successful mission completion under challenging circumstances.
- Improved overall team efficiency through regular maintenance and organization of equipment and resources.
- Risk-assessed environments and implemented appropriate security measures.
Pharmacy Technician
Rite Aid Pharmacy
07.2021 - 07.2022
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory promptly.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labelling, and packaging.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
Server
Bell City Diner
02.2021 - 07.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Remote Admin
Truly-Unruly-Transport LLC
10.2019 - 02.2021
- Streamlined project management by organizing and maintaining digital files for easy access and collaboration.
- Reduced administrative workload for project managers by managing correspondence, scheduling appointments, and handling travel arrangements.
- Maintained up-to-date databases of contacts, vendors, and resources essential to the success of various projects.
- Monitored over 2,000+ dispatched calls and took action to resolve and correct potential problems with vendors.
Education
Associate of Applied Science - Pre-Medicine
Southern Elite's EMT Program
Columbus, GA05.2024
High School Diploma -
Middletown High School
Middletown, CT06.2019
Skills
- Business Administration
- Staff Development
- Complex Problem-Solving
- Continuous Improvement
- Managing Operations and Efficiency
- Adaptability
References
Available upon request.
Certification
- Licensed/Registered with Connecticut Department of Consumer Protection
- CPR
Additional Information
DD Form 214 are available upon request.
Timeline
Assistant Manager (Chiropractic Assistant)
Fuller Life Chiropractic Center
07.2023 - Current
Ophthalmic Assistant
FOCUS Doctor of Optometry
11.2022 - 02.2023
Active Military Personnel
U.S. Army
07.2022 - 10.2022
Pharmacy Technician
Rite Aid Pharmacy
07.2021 - 07.2022
Server
Bell City Diner
02.2021 - 07.2022
Remote Admin
Truly-Unruly-Transport LLC
10.2019 - 02.2021
Associate of Applied Science - Pre-Medicine
Southern Elite's EMT Program
High School Diploma -
Middletown High School
- Licensed/Registered with Connecticut Department of Consumer Protection
- CPR
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