Makayla Bilbrey
Clinton Township
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Little Dino's
09.2024 - 12.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Cashier/Expediter
Lowes Foods
04.2023 - 08.2023
- Customer service experience
- Product knowledge and assisted product selection
- Organization and cleanliness
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Girls Leadership Academy Of Wilmington
Skills
- Product and Service Sales
- Customer relations
- Team collaboration
- Work ethic and integrity
- Product recommendations
- Time management skills
- Cash handling
- Customer service
- Interpersonal Communication Skills
- Providing Feedback
- Sales Planning and Implementation
- Providing Feedback
Timeline
Assistant Manager
Little Dino's
09.2024 - 12.2024
Cashier/Expediter
Lowes Foods
04.2023 - 08.2023
High School Diploma -
Girls Leadership Academy Of Wilmington
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