Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Makayla Brokenboro-Jacobs

Brookhaven,PA

Summary

Dynamic Sales Associate at TJ Maxx with a proven track record in exceptional customer service and relationship building. Skilled in inventory control and cash handling, I thrive in fast-paced environments, ensuring customer satisfaction and enhancing shopping experiences. My outgoing personality and teamwork drive contribute to a positive and engaging atmosphere.

Overview

3
3
years of professional experience

Work History

Sales Associate

TJ Max
Broomall, PA
10.2025 - Current
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Managed inventory levels, ensuring optimal stock availability and organization.
  • Operated point-of-sale systems efficiently, processing transactions accurately.
  • Collaborated with team members to maintain store presentation and cleanliness standards.
  • Resolved customer inquiries and complaints, promoting positive relationships.
  • Participated in merchandising efforts, aligning displays with seasonal trends.

Court Monitor

Urban Air Trampoline and Adventure Park
Springfield, PA
10.2023 - 09.2025
  • Monitored guest activities to ensure safety compliance and adherence to park rules.
  • Implemented operational procedures that enhanced guest experience and minimized incidents.
  • Trained new staff on safety protocols and effective monitoring techniques.
  • Conducted regular inspections of equipment to maintain safety standards and operational efficiency.
  • Collaborated with management to develop strategies for improving customer service and engagement.
  • Resolved guest inquiries and complaints, ensuring satisfaction and a positive park environment.
  • Inspected sporting equipment and examined participants to verify compliance with event and safety regulations.
  • Enhanced court efficiency by efficiently organizing and managing case files.
  • Ensured accuracy in court recordkeeping by diligently reviewing and updating information as necessary.
  • Enforced gymnasium policies such as no foul language, taunting or poor sportsmanship to maintain respectful playing atmosphere.
  • Contributed to a positive court environment by addressing concerns of courtroom participants and maintaining a calm, respectful atmosphere during proceedings.

Education

High School Diploma -

Chester High School
Chester, PA
06.2025

Skills

Customer service

Teamwork and collaboration

Time management

Problem-solving skills

Listening skills

Multi-tasking strength

Problem-solving

Excellent people skills

Reliable and punctual

Goal oriented

Exceptional customer service

Relationship building

Outgoing personality

Cash handling

Flexible schedule

Cash register operation

Stocking and receiving

Cash handling accuracy

Verbal/written communication

Client service

Sales expertise

Customer needs assessment

Professional demeanor

Inventory control

Display setup

Brand promotion

Timeline

Sales Associate

TJ Max
10.2025 - Current

Court Monitor

Urban Air Trampoline and Adventure Park
10.2023 - 09.2025

High School Diploma -

Chester High School
Makayla Brokenboro-Jacobs