Summary
Overview
Work History
Education
Skills
Timeline
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Makayla Clary

Houston

Summary

Proven Brand Ambassador with a track record of enhancing brand recognition for Chaka Howard through expert customer engagement and relationship building. Skilled in managing promotional events and customer service, I significantly boosted customer loyalty and repeat business. Demonstrates an adaptable personality and effective communication, ensuring brand consistency and increased awareness.

Overview

6
6
years of professional experience

Work History

Brand Ambassador

Chaka Howard
02.2023 - Current
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Communicated product information with confidence and educated consumers about company.

Cocktail Lead

BAR 5306
05.2022 - Current
  • Manage multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
  • Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.
  • Assist in training new cocktail waitresses on proper serving techniques, company policies, and customer service best practices.
  • Handle cash transactions accurately, balancing daily sales at the end of each shift without discrepancies consistently.
  • Boost customer satisfaction by providing attentive service and promptly addressing any concerns or requests.

Cocktail Waitress

Cle Group
02.2019 - 03.2022
  • Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.
  • Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Contributed to team success by assisting fellow staff members during busy periods, promoting a supportive work environment.

Education

Associate of Arts - Marketing

University of Houston
Houston, TX
03.2021

Skills

  • Customer Service
  • Effective communicator
  • Customer Engagement
  • Adaptable Personality
  • Customer Relationship Building
  • Brand Awareness

Timeline

Brand Ambassador

Chaka Howard
02.2023 - Current

Cocktail Lead

BAR 5306
05.2022 - Current

Cocktail Waitress

Cle Group
02.2019 - 03.2022

Associate of Arts - Marketing

University of Houston

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Makayla Clary