Makayla Craddock
Hartford,KY
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
Beaver Dam, Kentucky
02.2023 - Current
- Prepared food items according to company recipes and quality standards.
- Operated point-of-sale system for customer orders and payments.
- Maintained cleanliness and organization in dining and kitchen areas.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Drove team success by quickly completing assigned tasks.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Presented orders to guests within anticipated service times.
- Checked expiration dates on all products before serving them to customers.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Educated customers on menu items, product ingredients and nutritional values.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Maintained an organized work area to ensure efficient operations.
- Assisted management team with inventory counts of food products and beverage supplies.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Wiped down tables and equipment, swept and refilled stock.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Stocked shelves and cases with new or transferred items.
- Maintained safe food handling practices to prevent germ spread.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Education
High School Diploma -
Ohio County High School
Beaver Dam, Kentucky05-2018
Skills
- Food preparation
- Point-of-sale operation
- Inventory management
- Quality control
- Customer service
- Cleanliness maintenance
- Safe food handling
- Task prioritization
- Menu knowledge
- Team collaboration
- Time management
- Sanitizing
- Beverage preparation
- Hospitality service expertise
- Workplace safety
- Housekeeping
- Cash handling
- Workplace efficiency
- Basic math
- Customer engagement
- Food running
- Positive company representation
- Cleaning
- Stock management
- Taking orders
- Cooking
- Menu memorization
Languages
English
Professional
Affiliations
I love cooking, cleaning, serving people with a positive attitude
References
References available upon request.
Timeline
Crew Member
McDonald's
02.2023 - Current
High School Diploma -
Ohio County High School