Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Makayla Curry

Gainesville,FL

Summary

I have worked many years in customer service and have learned over time how to talk to people and work under extreme pressure, learning how to multitask and handle payments whether cash or card payments. I'm known for my strong leadership skills, problem-solving and communication skills. When it comes to working im very passionate about my job in being able to work efficiently and effectively in my work environment to help achieve a better version of myself. I like to think that I'm a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Server

Outback Steakhouse - Bloomin' Brands
03.2021 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collected payments, balanced cash receipts and maintained accurate cash drawer.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Displayed enthusiasm and promoted excellent service to customers.

Customer Service Cashier

Dairy Queen Grill & Chill
02.2020 - 11.2022
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.
  • Learned duties for various positions and provided backup at key times.

Education

High School Diploma -

Center For International Education A Cambridge Associate Sch
Homestead, FL
05.2021

Skills

  • Coordination
  • Social Perceptiveness
  • Active Listening
  • Server Training
  • Process Payments
  • Cocktail Knowledge
  • Food Preparation and Safety
  • Wine and Liquor Service
  • Adaptable and Flexible
  • Transactions and Cash Handling
  • Natural Leadership
  • Perform well in high-pressure environments

Additional Information

I've also worked in retail for community service hours I needed to receive in high school learning how to talk to computers and handle cash/payments.

Timeline

Server

Outback Steakhouse - Bloomin' Brands
03.2021 - 08.2023

Customer Service Cashier

Dairy Queen Grill & Chill
02.2020 - 11.2022

High School Diploma -

Center For International Education A Cambridge Associate Sch

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Makayla Curry