Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Makayla Flanders

Conway,AR

Summary

Highly engaged and hardworking Nursing Student (Anticipated BSN 2027) with a strong foundation in patient care and service excellence. Formerly a Certified Nursing Assistant (CNA), I provided direct, compassionate care during the challenging COVID-19 pandemic. Experienced in HIPAA-compliant patient record management and high-volume customer service. Driven to provide the highest quality of care and committed to adapting to diverse clinical environments. Eager to leverage ongoing academic learning at the University of Central Arkansas to gain valuable nursing experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Rock 'n Roll Sushi
Conway, AR
08.2024 - 05.2025
  • Delivered excellent customer service in a fast-paced environment, ensuring guest satisfaction through attentive and friendly interactions.
  • Communicated effectively between front and back of house, fostering strong collaboration and teamwork .

Wellness Coordinator

The Joint Chiropractic
Conway, AR
08.2023 - 05.2024
  • Conducted professional patient calls for appointment reminders, follow-ups, and plan information, ensuring clear communication and patient satisfaction .
  • Accurately completed and organized patient records, maintaining HIPAA compliance and clinic protocols.
  • Gathered patient information regarding available healthcare plans to match them with appropriate services .

Certified Nursing Assistant (CNA)

Dunham Rehab and Healthcare
St. Charles, IL
05.2020 - 12.2020
  • Provided direct, compassionate care t o residents, managing daily living needs and ensuring comfort and safety during one of the most challenging times for the community (COVID-19).
  • Demonstrated resilience and commitment while maintaining strict adherence to health and safety protocols.

Server

River Glen of St. Charles (Nursing Home)
St. Charles, IL
11.2019 - 03.2020
  • Served daily meals to elderly residents, ensuring timely delivery and accommodating special dietary needs.
  • Assisted residents in the dining area, fostering a caring and attentive environment.

Education

Elgin Community College
Elgin, IL

Bachelor of Science - Nursing, Minor Health Promotion

University of Central Arkansas
Conway, AR
04-2027

Skills

  • Customer service
  • Team collaboration
  • Effective communication
  • Time management
  • Patient care
  • Safety protocols

Accomplishments

  • Presidential Scholar List: Fall 2024, Spring 2025
  • Dean's List: Fall 2023, Spring 2024
  • Awarded Student of the Month , Department of Health Sciences (April 2025)

Certification

CPR Certified (Current), Certified Nursing Assistant (CNA) License (Past - Earned 2020).

Timeline

Server

Rock 'n Roll Sushi
08.2024 - 05.2025

Wellness Coordinator

The Joint Chiropractic
08.2023 - 05.2024

Certified Nursing Assistant (CNA)

Dunham Rehab and Healthcare
05.2020 - 12.2020

Server

River Glen of St. Charles (Nursing Home)
11.2019 - 03.2020

Elgin Community College

Bachelor of Science - Nursing, Minor Health Promotion

University of Central Arkansas