Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makayla Flood

Carthage,SD

Summary

Hardworking Restaurant Manager with 3 years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to performance. I’m willing to learn anything and work however much I need to with having a positive attitude in the process.

Overview

3
3
years of professional experience

Work History

Restaurant Manager

Wendy's
Longview, USA
06.2021 - 03.2024
  • Customer Engagement
  • Schedule Coordination
  • Conflict Resolution Techniques
  • Adaptable
  • Supervisory Skills
  • Stable Work History
  • Managed accounts payable, accounts receivable and payroll
  • Adhered to all health department regulations regarding food storage and preparation
  • Assisted staff by serving food and beverages or bussing tables
  • Guided the crew to stay on task, while assisting with customers
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Conducted weekly team meetings to discuss performance issues and provide feedback.

Education

GED -

Kilgore College
Kilgore, TX

Some College (No Degree) - Emergency Medical Technician

Panola College
Carthage, TX

Skills

  • Restaurant Operations Management
  • Recruitment
  • Staff Management
  • Operations Management
  • Customer service
  • CPR
  • Customer Engagement
  • Schedule Coordination
  • Conflict Resolution Techniques
  • Adaptable
  • Supervisory Skills
  • Stable Work History

Timeline

Restaurant Manager

Wendy's
06.2021 - 03.2024

GED -

Kilgore College

Some College (No Degree) - Emergency Medical Technician

Panola College
Makayla Flood