Makayla Frederick
Jupiter,FL
Summary
Efficient professional in hospitality management, known for high productivity and efficiency in task completion. Possesses specialized skills in customer service, conflict resolution, and time management. Excels at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.s.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Lila Costal Mediterranean
Tequesta, FL
01.2026 - 04.2026
- Welcoming guests warmly, enhancing overall dining experience at Lila Coastal Mediterranean.
- Resolved customer complaints with professionalism, ensuring guest satisfaction and positive dining experiences.
- Managed reservations to support seating flow and smooth guest traffic.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
- Worked with team members to improve guest experience through clear communication.
- Developed long-term customer relationships, fostering loyalty and repeat business.
- Directed customers to the bar area during high-traffic times to support drink sales.
Horse Rider
Carriage Hill Farms
Delray Beach, Florida
03.2023 - 10.2025
- Guided horses through training exercises, enhancing performance and behavior.
- Monitored horse health and behavior to identify early signs of illness or injury, reported concerns to management quickly
- Worked with team members to prepare horses for shows and events.
- Established emergency procedures for colic or injury.
- Managed daily horse care, feeding, and facility maintenance while following safety, health, and biosecurity protocols.
- Handled work-for-training agreement by providing skilled labor and facility support in exchange for advanced professional instruction.
Office Worker
Fencing Connection
Jupiter, Florida
05.2024 - 05.2025
- Managed daily office operations and organized filing systems to ensure efficient document retrieval.
- Oversaw front desk operations by greeting visitors and directing inquiries to appropriate staff such as answering phones and responding to emails.
- Performed clerical duties including photocopying, faxing, and mailing, supporting overall office functionality.
- Maintained inventory records and ordered supplies.
- Coordinated scheduling and logistics for fencing installations and repairs, facilitating timely project completion.
Education
Bachelor of Arts - Finance
Florida Atlantic University
Boca Raton, FL05-2030
High School Diploma -
Jupiter Community High School
Jupiter, FL05-2026
Skills
- Customer service
- Effective communication
- Teamwork and collaboration
- Time management
- Problem-solving
- Critical Thinking
- Self-Directed
- Communication skills
- Recruiting and interviewing
Timeline
Restaurant Hostess
Lila Costal Mediterranean
01.2026 - 04.2026
Office Worker
Fencing Connection
05.2024 - 05.2025
Horse Rider
Carriage Hill Farms
03.2023 - 10.2025
Bachelor of Arts - Finance
Florida Atlantic University
High School Diploma -
Jupiter Community High School