Makayla Gangone
Burlington,WA
Overview
2025
2025
years of professional experience
Work History
Shift Lead/server
Ihop
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Supervisor
Dairy Queen Grill & Chill
Sales Associate
Dollar Tree
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Supervisor
Starbucks
07.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Burlington Edison
Burlington, WASkills
- Work delegation
- Rules enforcement
- Operations monitoring
- Employee training
- Customer service focus
Timeline
Supervisor
Starbucks
07.2024 - Current
Shift Lead/server
Ihop
Supervisor
Dairy Queen Grill & Chill
Sales Associate
Dollar Tree
Burlington Edison