Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Makayla Guinn

Jacksonville,FL

Summary

I am a reliable and results-driven employee with exceptional customer service skills. Proven ability to foster client relationships and deliver outstanding service, enhancing repeat business. Strong teamwork and problem-solving abilities complemented by expertise in cash handling and inventory management. Committed to exceeding expectations and driving success in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Sales Associate

Torrid
05.2023 - 02.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Service Detailer

Lazy Days RV Dealership Knoxville Tennessee
04.2022 - 01.2023
  • Increased repeat business by consistently delivering top-notch service that exceeded client expectations.
  • Negotiated with suppliers for better pricing and terms, resulting in cost savings passed on to the client without compromising quality.
  • Performed paint correction techniques when necessary, restoring aesthetic appeal while preserving the integrity of the car''s original finish.
  • Provided exceptional customer service, addressing concerns and answering questions regarding vehicle maintenance and care.

Team Member

Burger King in Kingsland Georgia
08.2021 - 12.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.

Groomer and Bather

Michelle's Pawsum Puppy Spa
01.2021 - 07.2021

At this job I worked with animals and their owners to make sure that their pets were happy and taking care of I worked closely with my boss and my team improving my teamwork skills and customer service skills.

Education

GED -

FSCJ
Jacksonville, FL

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening skills
  • Excellent people skills
  • Exceptional customer service

Timeline

Sales Associate

Torrid
05.2023 - 02.2024

Service Detailer

Lazy Days RV Dealership Knoxville Tennessee
04.2022 - 01.2023

Team Member

Burger King in Kingsland Georgia
08.2021 - 12.2021

Groomer and Bather

Michelle's Pawsum Puppy Spa
01.2021 - 07.2021

GED -

FSCJ
Makayla Guinn