Makayla Lane
Carson City
Summary
Dynamic Administrative Coordinator with proven expertise at Marshalls in enhancing customer satisfaction and driving team performance. Skilled in staff training and task management, I excel in optimizing workflows and ensuring compliance. Recognized for proactive problem-solving and effective communication, I consistently contribute to a positive work environment and operational success. Known for high productivity and efficient task completion. Specialize in time management, office administration, and project coordination. Excel in communication, problem-solving, and adaptability to ensure smooth office operations and support organizational goals.
Overview
9
9
years of professional experience
Work History
Administrative Coordinator/ Key Carrier
Marshalls
03.2023 - Current
- I help with the backroom by sorting the products out of shipment boxes, and handle money in the cash office and make sure all the registers have the right amount of money in each.
- I mostly work up front with the registers and customer experience.
- I help drive customers and associate satisfaction and get them to sign up for the store credit card.
- Sometimes I become the closing manager and help guide associates to help them achieve store projects.
- I help train new associates and have them learn about what our main goal is and how to succeed.
- I help associates with their mobile schedules, paystubs, and passwords to get into the devices the store has.
- I help all around the store to make sure it is running smoothly in all the departments.
Security
Securitas Security Services USA, Inc
09.2022 - 01.2023
- I work as a contractor at the Carson Tahoe Regional Hospital as a Security officer, helping out and making the nurses feel safe.
- I run towards where there is trouble, check locked doors, make sure everything is doing what it's supposed to do.
- I am always being seen and hope nothing goes wrong or having people act out.
- I help when it's needed and apply what needs to be done when it needs to be at that moment.
- I report every big thing that goes on and always ask for back-up or help if I need it.
Cashier and Store Associate
Family Dollar
Hawthorne
03.2022 - 06.2022
- I helped around the store, stocked shelves, cleaned floors and bathroom.
- I helped provide the help needed to run the store.
Ranch Hand
LuckyBoy Ranch
Hawthorne
03.2016 - 06.2022
- I help Stack bales, feed horses and cows, and help brand calves.
- I feed dogs and sometimes chickens.
- I also worked on ranch trucks when needed and basically anything my boss needs help with.
- I trained horses as well as teaching others.
Housekeeping
El Capitan Casino and Resort
Hawthorne
03.2021 - 01.2022
- I cleaned up to 14 rooms a day.
- I learned time management, and hard working skills.
- I learned to help whoever needs it and to get along with everyone on the job.
Education
Associate of Arts -
Western Nevada College
Carson City, NV08.2025
Advanced Diploma -
Mineral County High School
Hawthorne, NV06.2022
Skills
- Customer service
- Staff training
- Task management
- Rule compliance
- Learning
- Memorization
- Punctuality
- Observational skills
- Proactive assistance
- Information requests
- Bookkeeping
- Office inventory management
- Presentation preparation
- Employee records management
- Office opening and closing
- Employee development
- Meeting coordination
- Documentation and recordkeeping
- Tech-Savvy
- Managing office supply inventory
- Inbound phone call handling
- Filing
- Problem-solving abilities
- Leadership and change management
- Administrative procedures
- Workflow optimization
References
Mike Domagala, Mentor, 101 Lucille DR, Walker Lake, NV, 89415, (775)-482-4697
Awards
- Student class president - 4 years
- Student Ambassador - 1 year
- Track & Field - 100M Hurdles, 300M Hurdles, 100M sprint - 3 years
- Honor roll - 4 years
Timeline
Administrative Coordinator/ Key Carrier
Marshalls
03.2023 - Current
Security
Securitas Security Services USA, Inc
09.2022 - 01.2023
Cashier and Store Associate
Family Dollar
03.2022 - 06.2022
Housekeeping
El Capitan Casino and Resort
03.2021 - 01.2022
Ranch Hand
LuckyBoy Ranch
03.2016 - 06.2022
Associate of Arts -
Western Nevada College
Advanced Diploma -
Mineral County High School
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