Makayla Lee
KANSAS CITY,MO
Summary
Dynamic retail professional with a proven track record, excelling in sales and customer service. Skilled in team leadership and decision-making, I successfully implemented marketing initiatives that boosted foot traffic and sales. Adept at analyzing data to optimize inventory management, fostering a collaborative environment that enhances productivity.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Zumiez
10.2024 - 03.2025
- Supported daily operations, ensuring efficient workflow and customer satisfaction.
- Trained and mentored new staff, fostering a collaborative team environment.
- Analyzed sales data to optimize inventory management and merchandising strategies.
- Implemented promotional strategies, driving increased foot traffic and sales.
- Assisted in organizing store events, enhancing community engagement and brand loyalty.
Store Manager
Journeys Shoes
01.2023 - 10.2024
- Managed daily store operations, ensuring optimal customer service and satisfaction.
- Led a team of associates, providing training and performance feedback to enhance productivity.
- Analyzed sales data to develop strategies for inventory management and merchandising.
- Implemented marketing initiatives, driving foot traffic and increasing sales.
- Maintained store standards, including visual displays and compliance with company policies.
Education
Esthetics
Paul Mitchell The School
Springfield, MO12-2022
Skills
- Sales
- Customer service
- Money handling
- Recruiting and interviewing
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Multitasking and organization
Accomplishments
- Two consecutive years of 100k increases (Journeys)
- In five months, personal sales amounted to $386,000 (Zumiez)
- Hired and trained a staff of 17 in four days, all of which have won other KPI achievements (journeys)
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Assistant Manager
Zumiez
10.2024 - 03.2025
Store Manager
Journeys Shoes
01.2023 - 10.2024
Esthetics
Paul Mitchell The School
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