Makayla Maddox
Stow,OH
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Acme Fresh Market
Stow, OH
08.2024 - Current
- Processed customer transactions accurately and efficiently at a grocery retail environment.
- Assisted customers with product inquiries and store navigation to enhance their shopping experience.
- Maintained a clean and organized checkout area to ensure a welcoming atmosphere.
- Trained new cashiers on checkout procedures and customer service standards effectively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Assisted customers with product inquiries and store navigation.
- Handled cash, credit, and gift card transactions accurately.
- Collaborated with team members to ensure smooth store operations.
- Resolved customer concerns promptly to maintain satisfaction levels.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Discounted purchases by scanning and redeeming coupons.
- Used suggestive selling techniques to promote add-on sales.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customers' questions and provided information on store procedures or policies.
Waitress Trainee
Laura lake retirement home
Stow , OH
08.2024 - 05.2025
- Assisted residents with meal selection and dining preferences.
- Served meals promptly and courteously to residents at the tables.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Provided friendly customer service to enhance resident dining experiences.
- Set up dining areas before meals, including table settings and decorations.
- Maintained a professional attitude while working in a fast-paced environment.
- Greeted customers and provided menus.
- Maintained knowledge of restaurant policies regarding guest services and satisfaction.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Checked that all orders were accurate before delivering to customers.
Education
Stow Monroe High School
Stow , OH05-2026
Skills
- Customer service
- Team collaboration
- Time management
- Active listening
- Fast learner
- Creative
- Complex Problem-solving
- Order taking
- Time management skills
- Clear communication
- Money handling
- Ordering and stocking
Certification
Stow High School Dance team:
Hit the Ground running.
It's where I focus and use all my dance skills to keep up, because I joined little into the year. I was a faster learner and dedicated to stay on the team.
Timeline
Cashier
Acme Fresh Market
08.2024 - Current
Waitress Trainee
Laura lake retirement home
08.2024 - 05.2025
Stow Monroe High School