Makayla Mcmellen
Toledo,WA
Summary
Tech-savvy and quick learning with technical know-how, and sales abilities to support and drive substantial growth. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Qualifying Specialist
Quantum 3 Media
10.2021 - 06.2022
- Assisted in developing strategies to increase customer satisfaction levels.
- Developed and implemented specialized procedures for customer service operations.
Mechine operator
Medallion Foods Inc
Tacoma, WA
09.2017 - 06.2020
- Troubleshoot malfunctions in equipment or processes.
- Adjust machine settings to complete tasks accurately.
- Set up and operate machine tools to produce precision parts and instruments.
- Monitor the feed and speed of machines during the machining process.
- Load raw materials into machines according to specified measurements.
- Unload finished products from machines onto conveyors or other transport systems.
- Carry out regular safety checks on machinery prior to operation.
- Comply with company policies regarding quality control procedures.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
Front End Supervisor
Food Lion
Rockville, MD
02.2016 - 07.2017
- Trained new employees in customer service techniques and store policies.
- Maintained accurate records of inventory, sales, and employees.
- Organized staff schedules to maximize efficiency while minimizing labor costs.
- Monitored cash register transactions to ensure accuracy and compliance with company policies.
- Resolved customer complaints in a professional manner.
- Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
- Investigated incidents reported by customers or staff members involving theft or fraud at the checkout area.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Barista
Timberland Coffee Espresso
Castle Rock, WA
02.2015 - 01.2016
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Stocked shelves with ingredients needed to make coffee drinks.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Education
High School Diploma -
Ridgefield High School
Ridgefield, WA01.2014
Skills
- Problem solving
- Time management
- Adaptability
- Teamwork
- Leadership
- Decision making
- Ability to work under pressure
- Communication
- Conflict resolution
- Heavy Equipment
Certification
Forklift Certified 06/01/18
Safety comity
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Qualifying Specialist
Quantum 3 Media
10.2021 - 06.2022
Mechine operator
Medallion Foods Inc
09.2017 - 06.2020
Front End Supervisor
Food Lion
02.2016 - 07.2017
Barista
Timberland Coffee Espresso
02.2015 - 01.2016
Forklift Certified 06/01/18
Safety comity
High School Diploma -
Ridgefield High School
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