Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makayla Mills

Painesville,OH

Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 5 years.

Overview

8
8
years of professional experience

Work History

Medical Receptionist

Retina Associates Of Cleveland
Mentor, Ohio
09.2020 - Current
  • Checked patient insurance, demographic and health history to keep information current.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Managed 70+ patients per day while dealing with phone calls, scheduling, etc.

Nanny

The Salvagin Family
Mentor, Ohio
03.2019 - 09.2020
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Read and discussed stories with children to boost literacy and reading comprehension skills.
  • Developed games and activities using arts and crafts to support learning and verbal skills.

Crew Member

Chipotle
Concord, Ohio
08.2018 - 03.2019
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Worked well with teammates and accepted coaching from management team.
  • Served over 100 customers per day including front line and drive thru.

Tanning Operator

Tropicana Tanning
Geneva, Ohio
01.2014 - 03.2018
  • Assigned clients to appropriate facilities based on desired treatments and health needs.
  • Educated clients on health and safety of tanning facilities and procedures.
  • Updated computer system with client schedules, inventories and spa information.
  • Informed and demonstrated how to use tanning equipment to new clients

Education

Associate of Arts - Business

Lakeland Community College
Willoughby, OH
09.2022

High School Diploma -

Geneva High School
Geneva, OH
05.2016

Skills

  • Verbal and Written Communication
  • Problem Solving
  • Customer Service
  • Courteous and Professional

Timeline

Medical Receptionist

Retina Associates Of Cleveland
09.2020 - Current

Nanny

The Salvagin Family
03.2019 - 09.2020

Crew Member

Chipotle
08.2018 - 03.2019

Tanning Operator

Tropicana Tanning
01.2014 - 03.2018

Associate of Arts - Business

Lakeland Community College

High School Diploma -

Geneva High School

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Makayla Mills