Makayla Nelson
Sandy,UT
Summary
Dynamic professional with a strong background in customer service and team collaboration. Proven ability to enhance guest experiences and maintain organized environments. Skilled in communication and problem-solving, consistently delivering outstanding service and fostering positive interactions in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Alta Canyon Sports Center
01.2023 - Current
- Greeted guests at front desk, ensuring a welcoming atmosphere during check-in process.
- Maintained organized, clean front office area to enhance professionalism for visitors and employees.
- Organized and facilitated sales of fitness passes, sports programs, and camps to members and nonmembers.
- Delivered outstanding first impressions through warm greetings upon visitor arrival at front desk.
Assistant Store Manager
Ski N See & ARCS Ski & Snowboard
10.2022 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Barista
Dutch Bros
07.2024 - 10.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Children's Camp Counselor/Early Preschool Teacher
Alta Canyon Sports Center
05.2023 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Education
Associate of Science - Business
Salt Lake Community College
Taylorsville, UT05-2026
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Problem-solving skills
- Telephone etiquette
- Cash handling
- Team collaboration
Monthly Top Selling Employee Awards- Ski N' See
Company Wide Employee of the Month, January 2024 - Ski N' See
Multiple monthly top seller employee Awards at Ski N' See
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Barista
Dutch Bros
07.2024 - 10.2024
Children's Camp Counselor/Early Preschool Teacher
Alta Canyon Sports Center
05.2023 - 08.2024
Front Desk Receptionist
Alta Canyon Sports Center
01.2023 - Current
Assistant Store Manager
Ski N See & ARCS Ski & Snowboard
10.2022 - Current
Associate of Science - Business
Salt Lake Community College
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