Makayla Pedigo
DeLand
Summary
Highly motivated hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills. Offers strong communication, relationship-building, and problem-solving abilities.
Sales and marketing professional committed to enhancing customer relationships and driving sales growth. Expertise in managing substantial sales portfolios, developing tailored solutions, and executing marketing strategies. Engaged in evaluating customer needs and delivering exceptional service, resulting in increased customer satisfaction and loyalty.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Sales Representative/Marketing
Shaw Lake Farms
10.2023 - Current
- Develop and sustain relationship with new and existing customers, while being personable and trusted representative.
- Respond to all customer inquires in timely manner.
- Quote prices.
- Negotiate prices and terms of sales.
- Develop strategies to grow customer base, set up new accounts.
- Reached out to customers after completed sales to evaluate satisfaction.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Increased sales by offering advice on purchases and promoting additional products.
- Collaborating with customers to create custom garland, bouquet and wreath formulas.
- Managing social media platforms.
- Attending conventions and shows as the face of the company.
- Creator and designer of all marketing materials catalogs, brochures, email blast.
- Helped coordinate events for current tenants such as holiday parties or summer barbecues.
- Managed a book of business generating over $1M in annual sales.
Customer Service Representative Assistant
Blackadar Insurance
02.2022 - 10.2023
- Conducted annual reviews of existing policies to update information.
- Handled outbound and inbound sales-related calls.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled incoming and out bound mail.
- Demonstrate accuracy in processing client policy modifications based on data given.
- Conduct premium comparisons for renewal polices.
- Accurately process incoming endorsements, audits and claims.
- Promptly assisted with certificate request.
Sales Representative
Shaw Lake Farms
06.2021 - 01.2022
- Develop and sustain relationship with new and existing customers, while being personable and trusted representative.
- Respond to all customer inquires in timely manner.
- Quote prices.
- Negotiate prices and terms of sales.
- Develop strategies to grow customer base, set up new accounts.
- Reached out to customers after completed sales to evaluate satisfaction.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Increased sales by offering advice on purchases and promoting additional products.
Cashier
Publix
05.2020 - 09.2021
- Received payments by cash, check, credit cards, and debit cards.
- Issued receipts and change to customer.
- Assisted customers by providing information and resolving their complaints calmly and quickly.
- Assisted with duties in other areas of store such as bagging and carrying out customers items.
Office Assistant
Select Growers
06.2019 - 05.2020
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Greeted customers and assisted with retrieving orders.
- Lead designer for holiday catalogs.
Education
High School Diploma -
Deland High School
Deland, FLMicrosoft Office Specialist -
Umatilla High School
08.2018 - 05.2019
4-40 Customer Representative License
Central Florida School of Insurance
02.2022 - 03/2022
Skills
- Customer Relations
- Attention to Detail
- Planning and Coordination
- Organization Skills
- Multitasking
- Social media coordination
- Problem solving
Hobbies
- Traveling
- Cooking
- Boating
- Shopping
Timeline
Sales Representative/Marketing
Shaw Lake Farms
10.2023 - Current
4-40 Customer Representative License
Central Florida School of Insurance
02.2022 - 03/2022
Customer Service Representative Assistant
Blackadar Insurance
02.2022 - 10.2023
Sales Representative
Shaw Lake Farms
06.2021 - 01.2022
Cashier
Publix
05.2020 - 09.2021
Office Assistant
Select Growers
06.2019 - 05.2020
Microsoft Office Specialist -
Umatilla High School
08.2018 - 05.2019
High School Diploma -
Deland High School