MaKayla Smith
Student At Northern Michigan University
Baraga,MI
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
KBIC Health System
12.2024 - Current
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Financial Clerk
Baraga County Memorial Hospital
09.2024 - 12.2024
- Facilitated accurate invoicing by reviewing transactions, verifying pricing, and ensuring proper documentation was maintained.
- Answered phone calls directing patients to which department they needed to speak to.
- Admitted patients to the hospital for x-rays and labs.
- Counted and verified the deposit, ensuring it made it to the correct department in the hospital.
Bartender
Scotty's Pub
06.2024 - 08.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Barista
Jetti's Drive Thru
01.2024 - 08.2024
- Cleaned counters, machines, and utensils daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
Youth Development Leader
Baraga GE
06.2021 - 08.2023
- Cultivated a safe space for all participants, consistently monitoring behaviors and intervening when necessary.
- Evaluated participant progress through regular assessments, adjusting programming as needed to meet individual needs.
- Increased program attendance by maintaining a fun and inclusive environment.
- Promoted physical activity by organizing sports and recreational activities for program participants.
- Continuously updated personal knowledge of best practices in youth development by attending conferences, workshops, and other professional development opportunities.
- Provided academic support to participants through tutoring and homework assistance, improving overall performance in school.
Restaurant Waiter
Baraga Drive In
07.2021 - 09.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
Education
No Degree - Nursing
Gogebic Community College
Houghton, MI 05.2001 -
High School Diploma -
Baraga High School
Baraga, MI 05.2001 -
Skills
Drug safety
Medication dispensing
Team collaboration
Reliable
Good listener
Gets along with others
Communication skills
Hard worker
Positive attitude
Organization skills
Accomplishments
- Got awarded Lumberjack Queen and Miss Congeniality
- Have a certification in CPR
- I am licensed CNA
Timeline
Pharmacy Technician
KBIC Health System
12.2024 - Current
Financial Clerk
Baraga County Memorial Hospital
09.2024 - 12.2024
Bartender
Scotty's Pub
06.2024 - 08.2024
Barista
Jetti's Drive Thru
01.2024 - 08.2024
Restaurant Waiter
Baraga Drive In
07.2021 - 09.2021
Youth Development Leader
Baraga GE
06.2021 - 08.2023
No Degree - Nursing
Gogebic Community College
05.2001 -
High School Diploma -
Baraga High School
05.2001 -