Friendly and hardworking service professional with proven leadership experience in fast-paced settings. Committed to delivering exceptional guest service through quality products, timely service, and quick resolution of complaints and issues.
Overview
7
7
years of professional experience
Work History
Front of House Manager
Thinkbunny concepts
Knoxville, Tennessee
01.2022 - 09.2026
Managed guest reception and seating for Thinkbunny concepts front-of-house operations
Greeted guests and delivered warm service across Thinkbunny concepts venues
Handled guest concerns and resolved service issues with care
Trained new team members on service standards and procedures
Communicated with kitchen and bar teams to support service timing