Summary
Overview
Work History
Education
Skills
Timeline
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Makayla Snavely

Maryville,TN

Summary

Friendly and hardworking service professional with proven leadership experience in fast-paced settings. Committed to delivering exceptional guest service through quality products, timely service, and quick resolution of complaints and issues.

Overview

7
7
years of professional experience

Work History

Front of House Manager

Thinkbunny concepts
Knoxville, Tennessee
01.2022 - 09.2026
  • Managed guest reception and seating for Thinkbunny concepts front-of-house operations
  • Greeted guests and delivered warm service across Thinkbunny concepts venues
  • Handled guest concerns and resolved service issues with care
  • Trained new team members on service standards and procedures
  • Communicated with kitchen and bar teams to support service timing

Shift Leader

Tacala
Knoxville
01.2020 - 01.2022

Education

Heritage High School
Maryville, TN

Skills

  • Guest relations
  • Reservation systems
  • Shift management
  • Team coordination
  • Employee training
  • Quality control
  • Health and safety regulations
  • Time management
  • Task delegation
  • Problem solving

Timeline

Front of House Manager

Thinkbunny concepts
01.2022 - 09.2026

Shift Leader

Tacala
01.2020 - 01.2022

Heritage High School
Makayla Snavely