Makayla Stevens
Danville,IN
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Charbono's
12.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Waitress
Two Guys Pies
08.2021 - 12.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Associate Degree in Sonography -
Ivy Tech Community College of Indiana
Indianapolis, IN12.2026
High School Diploma -
Danville Community High School
Danville, IN05.2024
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
Timeline
Restaurant Hostess
Charbono's
12.2023 - Current
Waitress
Two Guys Pies
08.2021 - 12.2023
Associate Degree in Sonography -
Ivy Tech Community College of Indiana
High School Diploma -
Danville Community High School