Summary
Overview
Work History
Education
Skills
Timeline
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Makayla Wyers

Iuka,MS

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

3
3
years of professional experience

Work History

Cashier

Brooks Grocery
12.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Call Center Representative

Freed-Hardeman University
08.2021 - Current
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Front of House Employee

Chic-Fill-A
05.2022 - 12.2023
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Education

BBA - Finance

Freed-Hardeman University
Henderson, TN
05.2025

High School Diploma -

Tishomingo County High School
Iuka, MS
05.2021

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Problem-Solving
  • Team Collaboration
  • Cooperative Attitude
  • Microsoft Office
  • Retail Operations
  • Excel

Timeline

Cashier

Brooks Grocery
12.2023 - Current

Front of House Employee

Chic-Fill-A
05.2022 - 12.2023

Call Center Representative

Freed-Hardeman University
08.2021 - Current

BBA - Finance

Freed-Hardeman University

High School Diploma -

Tishomingo County High School

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Makayla Wyers