Makaylah Martinez
Shift Supervisor
Apollo Beach,FL
Summary
High school graduate and a current college first year with 4 1/2 years of work experience. I am a shift supervisor for Starbucks, which has given me experience in running floors and leading a team to achieve goals. It is important to me to create a sense of family among the people I'm working with.
Having a career in marine science has been my dream and goal for as long as I can remember, and it is now my Major at Eckerd College. Along with the STEM classes, I am also a part of the EC-SAR team to learn more about nautical navigation, search and rescue skills, and further my experience in working with a team.
Along with marine science, I am also majoring in film studies and am looking forward to gaining hands-on experience during my time at Eckerd.
Overview
4
4
years of professional experience
1
1
St year of college
Work History
Shift Supervisor /Trainer
Starbucks
Apollo Beach, FL
10.2024 - Current
- Running and supporting the floor and other baristas
- Crafting beverages
- Customer service/cashier
- Opening store
- Closing Store
- Train new baristas on everything including company values, history.
Hostess
E Sushi and Grill
Apollo Beach, FL
05.2024 - 09.2024
- Greeting guests as they enter
- Seating guests at tables
- Answering phone calls and taking takeout orders
- Providing great customer service at all times
- Trained new hires.
Banquet server
Hospitality Staffing Solutions
Tampa, FL
05.2024 - 09.2024
- Setting up events
- Serving food and drinks
- Communicating with staff and creating plans
Cashier Trainer
Winn-Dixie Supermarket
Apollo Beach, FL
04.2022 - 01.2024
- Trained and mentored new cashiers to maximize performance with skills.
- Stocked shelves with merchandise when needed.
- Operated cash register and POS system to receive payment by cash, check and credit card.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
01-2024
Honor Roll
Bachelor of Science - Marine Biology
12-2029
Bachelor of Arts - Film
12-2029
Skills
- Payment, Refund Processing
- Customer Relations Cash Handling
- Upselling Strategies
- Merchandise Display
- Training and Coaching
- Opening and Closing Procedures: Punctuality
- Excellent with children, the elderly, and animals
- Positive attitude and patience
-Languages-
Spanish
Native/ Bilingual
Interests
- Hands-on experience with marine animals
- Learning and participating in tagging and tracking
- lab assistance
- Getting involved in bettering the ecosystem of the local community
- Learning more about nautical navigation
- Free diving
- Scuba diving
-Various arts
- Film Making
- Film analysis
- Editing
Timeline
Shift Supervisor /Trainer - Starbucks
10.2024 - Current
Hostess - E Sushi and Grill
05.2024 - 09.2024
Banquet server - Hospitality Staffing Solutions
05.2024 - 09.2024
Cashier Trainer - Winn-Dixie Supermarket
04.2022 - 01.2024
FLVS - High School Diploma,
Eckerd College - Bachelor of Science, Marine Biology
Eckerd College - Bachelor of Arts, Film