Makenna Murray
Los Angeles,CA
Summary
Reliable and personable professional with strong communication skills and a proactive mindset. Thrives in team environments and enjoys helping others. Committed to continuous growth and bringing value to every role
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Burn Collective
Brentwood, California
10.2024 - Current
- Greeted customers warmly, fostering a positive first impression and customer experience.
- Managed front desk operations, ensuring a welcoming environment for all visitors.
- Handled incoming calls, efficiently directing inquiries to appropriate staff members to enhance communication.
- Processed visitor check-ins and created visitor badges for security compliance.
- Performed data entry into computer systems to maintain accurate records of customer information.
Buisness Development Associate
Zinc Integrated
Los Angeles, California
05.2026 - 08.2026
- Developed new client relationships through networking and outreach initiatives.
- Conducted market research to identify potential business opportunities and trends.
- Collaborated with cross-functional teams to create tailored proposals for clients.
- Managed client inquiries and provided timely responses to ensure satisfaction.
Waikiki Sand Bar
Marriott
Honolulu, Hawaii
06.2023 - 03.2026
- Collaborated with team members to ensure a positive shopping experience for customers.
- Assisted customers in locating products, resolving inquiries, and offering tailored product recommendations.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Resolved customer complaints effectively, ensuring satisfaction and retention.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Delivered precise information on products, prices, and services to enhance customer understanding.
Host
Kona Brewing
Honolulu, Hawaii
12.2024 - 02.2025
- Greeted and seated guests promptly upon arrival.
- Managed reservation system to optimize seating arrangements.
- Communicated wait times clearly to guests and staff.
- Collaborated with servers to ensure smooth guest flow.
- Maintained cleanliness and organization of dining area.
- Handled guest inquiries with professionalism and courtesy.
- Monitored dining area for guest satisfaction and needs.
Education
Some College (No Degree) - Tourism And Hospitality
Cowley College
KansasSome College (No Degree) - Tourism And Hospitality Management
Cisco College
Cisco, TXSkills
- Customer service
- Cash handling
- Securing visitor compliance
- Problem solving
- Team collaboration
- Effective communication
- Welcoming demeanor
- Computer skills
- Good Telephone Etiquette
Affiliations
- Volleyball Player
- Hiking
- Volunteer
Timeline
Buisness Development Associate
Zinc Integrated
05.2026 - 08.2026
Host
Kona Brewing
12.2024 - 02.2025
Front Desk Receptionist
Burn Collective
10.2024 - Current
Waikiki Sand Bar
Marriott
06.2023 - 03.2026
Some College (No Degree) - Tourism And Hospitality
Cowley College
Some College (No Degree) - Tourism And Hospitality Management
Cisco College